Mimecast
MultiStream was commissioned by global email management company Mimecast to provide live webcast coverage of their quarterly company meeting to their worldwide employee base.
Mimecast provide an innovative Software-as-a-Service (SaaS) based email archiving, continuity and security solution that reduces the cost and complexity of email management for thousands of customers across the globe. Mimecast have a number of offices in the UK, Sweden, Africa, Middle East and North America and as they operate a rapidly expanding business in an ever changing market sector, they recognize the need to maintain high levels of internal communication.
With objectives to provide minimal disruption to employees’ working day and a drive to reduce their overall carbon foot print, Mimecast use MultiStream to live stream their quarterly company meetings. Mimecast consider the live streaming of their company meetings to be a robust and secure method to deliver their business critical communications to their worldwide team.
Normally from a venue in London, each meeting consists of as series of keynote presentations from key business stakeholders – with content typically consisting of video, audio and PowerPoint slides. For some presentations, MultiStream also mixed in live instructional software demonstrations by the speaker so viewers could see specific demonstrations.
In addition to the live encoding and delivery aspects, MultiStream used their industry contacts to organise the content production of these, which included a vision mixed two camera coverage, scan converted PC content and live audio production.
The webcast was delivered live in Windows Media format and the stream was delivered in multi-bit rate to offer a range of viewing speeds such that we were sure to be able to deliver the session to all overseas employees. Viewers watched the live streams in a variety of situations ranging from single field staff watching on a laptop, to ‘group’ viewings via video projector and public address audio.
"Whilst this was as a known and limited audience, we were keen to make sure the service was as robust and reliable as possible. We used multiple encoders, delivering their feeds to across different networks to remove possible single points of failure – the global content delivery network then made sure that this availability and performance was maintained to the viewer." Ruth Thomas, Operations Director, MultiStream.
Lauren Fletcher, Office Manager, Mimecast summarizes her experience of working with MultiStream, "I have worked with MultiStream on a number of occasions and have always found them to be incredibly professional and accommodating with our unique requests. It is imperative that our company meetings are well organised, with perfect sound quality and that confidential information is secure. I would recommend MultiStream to any business that has similar requirements."